A few months ago, I purchased a Wild Stonecrop plant from a mid-atlantic seller. While the transaction went through smoothly and she shipped the plant almost immediately, I realized a week later that the plant still hadn’t arrived. I started digging around and found that I’d given her the wrong shipping address. The plant had arrived, just not to my front door. It was outside my old apartment in Decatur, GA.
By the time I figured all of this out, the Wild Stonecrop had been languishing in a cardboard box for about ten days. The apartment’s new tenants let me into the building to pick up the little plant and I got it potted a couple hours later. It was not a happy camper.
Luckily, the seller had a tracking number for the plant, so we both knew it hadn’t gotten lost in the mail. But, she didn’t send me the tracking number so I was left a bit in the dark. By the time I started wondering about the plant, she likely checked the shipment off her to-do list because the tracking status had said “arrived” for several days.
Shipping Tip: Send the Tracking Number
If you notice you are shipping to an apartment number, it’s especially important to give the buyer a tracking number. Shippers like USPS and FedEX as well as apartment managers have different standards for notifying their tenant if they’ve received a package. Sometimes, a manager or delivery person will leave the package, sometimes a notification slip to pick the package up elsewhere. Sometimes, they will leave nothing at all. This happened to a friend who ordered two plants from a seller: they were shipped the same day, but his sapling “never came.” Several days after the friend contacted the seller, he deduced that the sapling had been sitting in his apartment building’s management office for almost a week.
I’m happy to say that both his wayward tree and my stonecrop are doing great right now. Shipping miscommunications like these test our patience, but they also demonstrate the resilliance of plants. Here’s a picture of the Wild Stonecrop two days after potting (left) and five months later (right). It bounced back nicely after spending several days sitting at the wrong person’s front door.